DNA Signs Graphics Ltd. Customer Service Promise
At DNA Signs and Graphics Ltd. (DNA) we take pride in the products and services we provide. We also value our customers as well as our employees. We strive to exceed expectations and continuously seek ways to improve the way we do business. DNA is committed to giving our customers an outstanding service experience through...
Excellent Customer Service
You will receive a positive and consistent customer service experience every time you call or contact us. You can expect to reach one of our Customer Service Representatives between the hours of 9 am and 5 pm time, Monday through Friday. You can expect to receive the same level of service and respect by every DNA employee.
Quick Response Time
When trying to reach your DNA representative by phone, you can expect a quick response during regular business hours. With emails, we will respond within 4 hours during regular business hours. For correspondence received after standard business hours, we will respond by the next business day.
Delivery & Shipping
When placing your order, you can expect us to provide you with delivery information for each item. We will make our best possible effort to inspect and pack the materials so that your order will be delivered free of defects and damage from shipping
Solutions you can trust
The best range of quality products, consumables and service. DNA has been steadily building our reputation as Western Canada's trusted source for all your signage needs from banner displays to vehicle graphics. We only sell products that we trust will be maintained and supported.
Customer Satisfaction Guarantee
DNA will respond with accurate information and provide solutions to all customer issues. We will take ownership, set realistic expectations, and follow through on all commitments. We realize every situation is unique and we promise to resolve your issues based on your specific requirements.